People Spent More Time in Line Waiting to Enter than Inside Anime Expo 2017

Lines to enter #AnimeExpo2017 were so long that some people were still waiting to get in as evening approached. All of this was due to increased security that included bag checks at the entrance. Lines were reportedly 13-14 blocks long. One person reported that after 3 hours of waiting, their iPhone had recorded 7000 steps. Of course, for anyone who had a single-day pass on the worst day (Saturday, July 1, 2017), their day was effectively ruined. Additional entrances to help with the long lines were not opened until around 3:24 p.m., which is when Anime Expo staff tweeted that more had been opened. Anime Expo 2017 closed, however, at 6 p.m.

More bag checks were added in the following days with fewer complaints appearing on social media, but many are now referring to the expo as #linecon, which is likely how this convention is going to be remembered.

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Commentary:

It is inexcusable that conventions that are adding additional security and bag checks are not also adding the needed staff, entrances and training to reduce the resulting increased wait times for paid pass holders to enter. It also begs the question regarding the competence of convention management that increasingly appears to be describable as “amateur hour”.

References:

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